with love me xBegin

Legal

Privacy Policy

Last updated: January 2026

1. Who We Are

With Love Me is a gift scheduling and surprise delivery service based in the United Kingdom. We operate the website withloveme.co. For any privacy questions, contact us at withlovemeco@gmail.com.

2. What Data We Collect

We collect the following personal data when you use our service:

  • Full name and email address
  • Delivery address
  • Payment information (processed securely by Stripe — we never store card details)
  • Wishlist items and gifting schedule preferences
  • Account balance and transaction history
  • Communication history with our support team

3. How We Use Your Data

We use your data solely to:

  • Provide our gift scheduling and purchasing service
  • Process payments and manage your balance
  • Purchase gifts on your behalf from third party retailers
  • Send you gift notifications and account updates
  • Respond to your support enquiries
  • Send you our email newsletter (only if you opt in)

4. Who We Share Your Data With

We share your data only where necessary:

  • Stripe — to process payments securely
  • Third party retailers — your delivery address is shared when we place your gift order
  • Supabase — our secure database provider
  • We never sell your data to third parties

5. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate data
  • Request deletion of your data
  • Object to how we process your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at withlovemeco@gmail.com.

6. How Long We Keep Your Data

We keep your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain certain records (such as financial transaction records, which we keep for 7 years as required by HMRC).

7. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at withlovemeco@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.